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QR ordering for restaurants

Scan the table. Order from the phone. One tap to the kitchen.

Guests scan the QR code on the table and order from your menu, with no app to install and no sign-up. The order reaches the waiter at once; the waiter confirms it with the kitchen in one tap, and the guest follows it live.

from scan to placed order, no sign-up
60 s
for an order to reach the waiter
< 1 s
to go live, starting from a template
Same day
for guests and staff from day one
EN · MK

One system instead of four

A restaurant doesn’t need one more online menu. eatscans replaces the things your floor juggles today.

  • The table buzzer

    Guests call the waiter or ask for the bill with one tap, with a reason: water, cutlery, help or the bill.

  • The QR menu website

    Your menu lives in eatscans, with photos, options and allergens, and a sold-out dish shows as sold out at once.

  • The waiter’s notepad

    Guests build the order themselves. The waiter only checks it and confirms it.

  • Coming next

    The walk to the card terminal

    Paying from the phone, with the fiscal receipt issued automatically.

How it works

It works the way restaurants already work: the waiter stays in control, and nobody in the kitchen has to tap a screen.

  1. 1

    Scan

    The guest scans the QR code on the table with the phone camera. Your menu opens for that table, in the browser or in the app.

  2. 2

    Order

    They choose dishes, sizes and extras, add a note and place the order. Prices always come from your menu.

  3. 3

    Confirm

    The order arrives on the waiter’s phone. The waiter checks it with the kitchen, and one tap sets it to Preparing.

  4. 4

    Follow

    The guest sees Received, Preparing and Served live, and one tap on Served closes the order.

A dish not available?

The waiter sends the rest of the order now, or holds it and talks to the guest first, then swaps or removes the dish on the phone. The guest sees the change and the new total.

For everyone in the restaurant

Separate apps for guests and staff, and a web dashboard for you.

  • Guests

    • Menu with photos, allergens and dietary tags, search and filters
    • Sizes and extras with live prices, notes for the kitchen
    • Live order status and the table’s bill
    • Call the waiter or ask for the bill
  • Waiters

    • New orders the moment they are placed, with alerts
    • One tap to Preparing, one tap to Served
    • Swap or remove a dish the kitchen is out of
    • Table map, guest calls and quick sold-out toggles
  • Kitchen, if you want it

    • Tickets on a tablet in New, Preparing and Ready columns
    • Large type, readable from two metres
    • Filter by station: kitchen, bar, dessert
    • Headers turn amber after 10 minutes and red after 20
  • Owners and managers

    • Today’s orders, revenue, average ticket and prep time
    • Menu manager with photos, modifiers and allergens
    • Tables and areas with printable QR cards
    • Staff, stations, opening hours, reports

Why restaurants pick eatscans

What you get today, and what comes next on the same system.

  • Call the waiter in one tap

    Replaces the buzzer on the table; the call arrives on the waiter’s phone.

  • Your menu, no third-party host

    Replaces QR menu websites. The menu lives in our system and you edit it yourself.

  • Faster ordering

    The guest builds the order; the waiter only confirms it.

  • Coming next

    Online ordering

    Takeaway orders with a pickup time land in the same queue as table orders.

  • Coming next

    Loyalty programme

    Points and member-only prices, like a fuel-station card.

  • Coming next

    A direct channel to guests

    Push offers to your guests, such as a weekday breakfast for 90 ден for members.

  • Coming next

    Pay from the phone

    No card terminal carried to the table; the fiscal receipt follows automatically.

  • Coming next

    Ratings and insight

    Ratings for each dish and the waiter, with a warning when a dish starts to drop.

  • Coming next

    House treats

    A rakija on the house for members, or “no rakija for me” for those who’d rather not.

Live the same day

Every restaurant starts from a template with categories, options, stations, table areas and QR cards ready. Edit your prices and photos, print the cards, and open.

  • Café

    Coffee, pastries, breakfast

  • Pizzeria

    Sizes, extras, half-and-half

  • Traditional

    Grill, salads, rakija, wine

  • Fast food

    Combos, sauces, takeaway

  • Bar

    Drinks, cocktails, snacks

No upfront cost

The software is free to start. A monthly subscription covers hosting, updates, maintenance and support for as long as you use it.

  • Cloud

    • Runs on our hosted servers
    • Your logo and colours inside the eatscans app
    • Monthly subscription
  • Complete package

    Coming next
    • A local server in your restaurant that keeps working without internet
    • Your own app in the App Store and Google Play, under your name
    • Tablets, printers and the fiscal device set up for you

Sitting at a table right now?

Scan the QR code on your table, or open the app and enter the table’s code.

Open the app

Questions

Do guests have to install an app?

No. The QR code opens your menu in the phone’s browser, and guests can order straight away. Regulars can add it to their home screen or use the app.

Do we need a screen in the kitchen?

No. By default the waiter confirms the order with the kitchen and taps Preparing, as they work today. A kitchen display is an option for kitchens that want one.

What if a dish runs out?

Mark it sold out in one tap and guests see it as sold out. If it was already ordered, the waiter swaps or removes it and the guest sees the new total.

Can someone order from a photo of the QR code?

No. The code holds only a random token, and a guest session ends four hours after the last activity or when staff close the table.

Which languages are supported?

English and Macedonian for guests and staff from day one.

What do we need to start?

Your menu and photos, a phone for each waiter (iPhone or Android) and a printer for the table cards.

Bring eatscans to your restaurant

Tell us about your place and we will set up a demo with your own menu.

Talk to us